Privacy Policy

1. Scope and Definitions
AutoNation, Inc. (the “Company” or “we” or “we”) has developed this privacy policy out of respect for the privacy of our customers and visitors to our website. AutoNation, Inc. is a holding company with no employees or physical operations anywhere and is separate from and independent of AutoNation dealerships and their websites. Each individual dealership, affiliate, and subsidiary within the AutoNation group is its own separate entity and this policy does not establish any joint liability or joint responsibility for data use practices. Any claims that may be asserted must be directed solely to the correct entity and not to any parent, affiliate, or subsidiary entities. This policy describes the personal information we collect, use, and disclose about individual consumers, job applicants, and independent contractors who visit or interact with this website, contact or interact with the AutoNation group. directly, contract with us to provide services, or otherwise interact or do business with us. This policy also describes the personal information we indirectly collect about you from our affiliates or third parties.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, utilize the Live Chat feature on our website, enroll in or subscribe to our newsletter or marketing communications, request information about our products or services, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact, or do business with us, whether online or at any of our physical locations, dealerships, or facilities, apply for a job, or if you are contracted to perform services for us, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

The meaning of “personal information” may be defined based on your state of residence: in this policy, it means any information that can reasonably be used to identify an individual.

This privacy policy applies to “Consumers” as defined under the various U.S. State consumer privacy laws, and all laws implementing, supplementing, or amending the foregoing, including regulations promulgated thereunder (collectively, “U.S. Privacy Laws”).

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to mailto: [email protected]..

2. Consent to Share Personal Information

Live Chat Function
By using the Live Chat feature on our website, you consent to our collection and analysis of all personal information provided. The Live Chat feature does not use any chatbot or artificial intelligence technology. Rather, each chat takes place with a live representative of the Company. We utilize a vendor called Active Engage (“Chat Vendor”) to process, analyze, and store the contents of the chat on our behalf. The Chat Vendor will not sell this data or share it besides the Company, or another vendor engaged to assist in the services provided to the Company. The Chat Vendor will not use or disclose this data for any purpose other than providing services to the Company.” For more information on how the Chat Vendor may use or disclose your personal information, please review their privacy policy, which is linked in the Chat window on our website. By using these forms and features, you direct the Company to disclose to and share with the Chat Vendor any personal information you provide. You cannot use the Live Chat feature without consenting to these terms and to the disclosure of your personal information to the Chat Vendor.

SMS Messaging
We do not disclose SMS opt-in or consent information to third parties. Once a consumer provides SMS opt in consent to AutoNation, this consent extends to all entities within the AutoNation group.

3. Collection of Personal Information and Sensitive Personal Information
Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are referenced below. In jurisdictions where required by law, we limit our collection of personal information to what is reasonably necessary and proportionate to provide or maintain the services you have requested or reasonably expect in the context of your relationship with us. The examples provided for each category are not intended to be an exhaustive list or an indication of all specific pieces of information we collect from or about you in each category, but rather the examples are to provide you a meaningful understanding of the types of information that may be collected within each category.

Category Personal Identifiers
Examples Name, alias, social security number, date of birth, driver’s license or state identification card number, passport number, Company ID number.
Disclosed To in Last 12 Months
Financial institutions
Government agencies
Promotional or other fulfilment vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms, including Facebook
Consumer reporting agencies or credit reporting agencies
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Recruiting and staffing agencies
Employee tracking and talent management systems
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information.
Marketing and sales activities.
To process, complete, and maintain records on transactions.
To schedule, manage and keep track of customer appointments.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls.
To provide interest-based advertising.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications.
To improve user experience on our website.
To understand the demographics of our website visitors.
To detect security incidents.
To protect against malicious or illegal activity and prosecute those responsible
To verify and respond to consumer requests.
To prevent identity theft.
To monitor security controls for electronic networks.
Tax document reporting
To process customer payments.
To perform background checks.
To allow access to the internet at our properties, stores, or facilities.
Sold To / Shared With We sell this data to OEM (original equipment manufacturers), automotive suppliers, analytics providers, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with Marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.
Category Contact Information
Examples Home, postal or mailing address, email address, home phone number, cell phone number
Disclosed To in Last 12 Months
Financial institutions
Government agencies
Promotional or other fulfilment vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms, including TikTok and Facebook
Consumer reporting agencies or credit reporting agencies
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Recruiting and staffing agencies
Employee tracking and talent management systems
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information.
Marketing and sales activities.
To process, complete, and maintain records on transactions.
To schedule, manage and keep track of customer appointments.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls.
To provide interest-based advertising.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications.
To understand the demographics of our website visitors.
To detect security incidents.
To protect against malicious or illegal activity and prosecute those responsible.
To verify and respond to consumer requests.
To prevent identity theft.
To monitor security controls for electronic networks.
Tax document reporting.
To process customer payments.
To perform background checks.
To allow access to the internet at our properties, stores, or facilities.
Sold To / Shared With We sell this data to OEM (original equipment manufacturers), automotive suppliers, analytics providers, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.
Category Account Information
Examples Username and password for Company accounts and systems (including where a job applicant or candidate must create an account to apply for a job), and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.
Disclosed To in Last 12 Months Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes
To grant access to Company accounts and systems
To ensure security of Company data accessed through Company account and systems
Sold To / Shared With Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Category Protected Classifications
Examples Race, ethnicity, national origin, sex, gender, sexual orientation, gender identity, religious or philosophical beliefs, age, disability, medical or mental condition, military status, familial status, union membership.
Disclosed To in Last 12 Months
Financial institutions
Government agencies
Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
We May Collect, Process, and Disclose for the Following Business Purposes
To report applicant demographics to government agencies
To confirm eligibility for certain discounts or financing options
Following Business Purposes
For marketing and sales activity, relating to product specials or other promotional events
For customer service and related activities
Sold To / Shared With Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Category Biometric Data
Examples Fingerprints and facial recognition
Disclosed To in Last 12 Months
Government agencies
We May Collect, Process, and Disclose for the Following Business Purposes Identity verification
Sold To / Shared With Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Category Commercial or Transactional Data
Examples Information regarding products or services provided, purchasing history.
Disclosed To in Last 12 Months
Financial Institutions
Promotional or other fulfilment vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information.
Marketing and sales activities
To process, complete, and maintain records on transactions.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls
To provide interest-based advertising.
To verify and respond to consumer requests.
To process customer payments.
Sold To / Shared With We sell this data to OEM (original equipment manufacturers), automotive suppliers, analytics providers, lead generators, lead providers, referral sources, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with Marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising
Category Credit/Financing Application Data
Examples Information collected through credit or financing applications, debit or credit card numbers, account numbers, employment history, company name, role, salary, dates of employment, bank accounts, income sources.
Disclosed To in Last 12 Months
Financial Institutions
Government agencies
Consumer reporting agencies or credit reporting agencies
Transaction support vendors (e.g. check guaranty, payment processors)
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
We May Collect, Process, and Disclose for the Following Business Purposes
Facilitating the purchase or financing of a product we sell.
Sold To / Shared With Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Category Internet Network, Computer Activity, and Mobile Device Data
Examples Date and time of your visit to this website; webpages visited; links clicked on the website; session identifiers; browser ID; browser type and characteristics; device ID and characteristics or attributes; referring URLs; mobile phone make, model and serial number, mobile phone number, mobile service provider, operating system; form information downloaded; domain name from which our site was accessed; search history; interaction-level telemetry; cookies; and internet or other electronic network activity information related to usage of Company networks, servers, intranet, or shared drives, as well as Company-owned computers and electronic devices, including system and file access logs, security clearance level, browsing history, search history, and usage history.
Disclosed To in Last 12 Months
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms (e.g., Facebook)
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information.
To engage in marketing and sales activities.
To process, complete, and maintain records on transactions.
To schedule, manage and keep track of customer appointments.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls
To provide interest-based advertising.
To process for targeted advertising.
To improve user experience on our website.
To understand the demographics of our website visitors.
To detect security incidents.
To protect against malicious or illegal activity and prosecute those responsible.
To monitor security controls for electronic networks.
To allow access to the internet at our properties, stores, or facilities.
Sold To / Shared With We sell this data to OEM (original equipment manufacturers), automotive suppliers, website and data analytics providers, social media platforms, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors, social media platforms, and customer service support vendors, including communication providers, call center vendors, website and data analytics vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.
Category Form and other Electronic Submission Data
Examples Data submitted through the website, including Contact Us forms, and search bar queries.
Disclosed To in Last 12 Months
Government agencies
Financial institutions
Promotional or other fulfilment vendors
Marketing, tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, or text/SMS, phone
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information.
To engage in marketing and sales activities.
To process, complete, and maintain records on transactions.
To schedule, manage and keep track of customer appointments.
To respond to consumer inquiries, including requests for information, customer support online, and phone calls.
To provide interest-based advertising.
To process for targeted advertising.
To improve user experience on our website.
To understand the demographics of our website visitors.
To detect security incidents.
To protect against malicious or illegal activity and prosecute those responsible.
To monitor security controls for electronic networks.
To allow access to the internet at our properties or facilities.
Sold To / Shared With We sell this data to OEM (original equipment manufacturers), automotive suppliers, website and data analytics providers, social media platforms, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors, social media platforms, and customer service support vendors, including communication providers, call center vendors, website and data analytics vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising
Category Geolocation Data
Examples IP address.
Disclosed To in Last 12 Months
Government agencies
Data analytics vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Social media platforms
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information.
To engage in marketing and sales activities.
To provide interest-based advertising.
To process for targeted advertising.
To understand the demographics of our website visitors.
To detect security incidents.
To protect against malicious or illegal activity and prosecute those responsible.
To monitor security controls for electronic networks.
Sold To / Shared With We sell this data to OEM (original equipment manufacturers), automotive suppliers, website and data analytics providers, and marketing partners not for monetary consideration but for other valuable consideration. We also share this data with marketing, ad tracking, and retargeting vendors and customer service support vendors, including communication providers, call center vendors, website and data analytics vendors, and vendors that support managing or hosting the website and the Chat function on the website, and social media platforms for cross-context behavioral advertising.
Category Online Portal and/or Mobile App Access and Usage Information
Examples Username and password, account history, usage history, file access logs, security clearance level, and any information submitted through the account.
Disclosed To in Last 12 Months
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
We May Collect, Process, and Disclose for the Following Business Purposes
To grant access to Company accounts and systems.
To ensure security of Company data accessed through Company account and systems.
To improve user experience on our website.
Sold To / Shared With Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Category Visual, Audio, or Video Recordings
Examples Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls and virtual meetings as disclosed to you at the time of the call.
Disclosed To in Last 12 Months
Consulting and investigation firms, including human resources consultants, safety consultants, and workplace investigators
Security and risk management vendors, including IT, cybersecurity, and privacy vendors, law enforcement, and consultants
We May Collect, Process, and Disclose for the Following Business Purposes
To fulfill or meet the purpose for which you provided the information
To detect security incidents.
To protect against malicious or illegal activity and prosecute those responsible.
Sold To / Shared With Not sold for monetary or other valuable consideration. Not shared for cross-context behavioral advertising.
Category Inferences
Examples Based on analysis of your activity on the website, we may develop inferences regarding your interests and preferences for our products and services including your potential to purchase a product or service.

For job applicants or independent contractors, based on analysis of the personal information collected, we may develop inferences regarding predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for recruiting and hiring assessments and decisions.
Disclosed To in Last 12 Months
Promotional or other fulfillment vendors
Data analytics vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Social media platforms
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We May Collect, Process, and Disclose for the Following Business Purposes
To understand how our products and services fit consumer needs
To understand the demographics of our website visitors
To hire candidates who fit our business needs
To retain independent contractors who can fulfill the roles needed to support the business
Sold To / Shared With Not sold for monetary or other valuable consideration. We share this data for cross-context behavioral advertising with marketing, ad tracking, and retargeting vendors and social media platforms.
4. Categories of Sensitive Personal Information Collected or Processed
Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers, independent contractors, or job applicants:

1. Personal Identifiers (social security number, driver’s license or state identification card number, passport number)
2. Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
3. Protected Classifications (racial or ethnic origin, religious or philosophical beliefs, union membership, or sexual orientation)
4. Biometric Information (used for the purpose of uniquely identifying you)
5. Geolocation Data (IP address)
6. Medical and Health Information
7. Contents of Personal Communications (contents of mail, email, voice communications, and text messages where the Company is not the intended recipient)
8. Personal data revealing race, racial or ethnic origin, religious beliefs, sex, sexual orientation, gender, age, military status, familial status, disability, or medical, mental, or physical health condition or diagnosis.
Personal information does not include:

Publicly available information from government records.
Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer, independent contractor, or applicant, or from widely distributed media.
Information made available by a person to whom the consumer, independent contractor, or applicant has disclosed the information if the consumer, independent contractor, or applicant has not restricted the information to a specific audience.
Deidentified or aggregated information.
5. Sources of Personal Information
We may collect your personal information from the following sources:

You the consumer, independent contractor, or job applicant, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our stores or physical locations, when you purchase or inquire about any of our products or services, when you utilize the Chat feature on the website, when you enter into a contract to perform services for us, or when you apply for a position of employment
Our employees, contractors, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
We utilize cookies to automatically collect information about our website visitors
Surveillance cameras at our physical locations
Lead generators and referral sources
Credit and consumer reporting agencies
HR support vendors
Social media platforms, such as Facebook and TikTok
Third-party customer databases
Career sites or platforms like LinkedIn and Indeed
Company issued cars, computers, and electronic devices
Company systems and networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications, or databases.
Personal references from former employers or coworkers
Schools, universities, or other educational institutions which you attended (if you are a job applicant)
6. To Whom We Disclose Personal Information
We may disclose, sell, or share your personal information to/with the following categories of service providers, contractors, or third parties:

Financial institutions
Government agencies
Promotional or other fulfilment vendors
Marketing, ad tracking, and retargeting vendors and vendors that support managing or hosting the website and the Chat function on the website
Communication providers/vendors that facilitate, manage, and send/receive communications on our behalf via email, text/SMS, and phone.
Lead providers (referral sources)
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics vendors
Social media platforms (including Facebook and TikTok)
Consumer reporting agencies or credit reporting agencies
Recruiting firms, and/or staffing agencies
Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
Consulting and investigation firms, including HR consultants, safety consultants, and workplace investigators
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Insurance carriers, administrators, and brokers
Corporate customers (meaning an entity, as opposed to a natural person, that purchases, leases, or finances any of our products or services)
Original equipment manufacturers (OEM) (suppliers and makers of the products we sell or lease to our customers)
Our affiliates, including parent entities, subsidiaries, and affiliated entities
7. Reasons Why We Collect, Use, Retain, and Disclose Personal Information
We may collect, use, and disclose your personal information for any of the following business purposes:

1. To fulfill or meet the purpose for which you provided the information or a purpose reasonably associated with the context in which you provided the information and consistent with reasonable consumer expectations.
2. To provide you or our customers with the requested products and services.
3. To process and submit financing applications, including to apply for credit, or credit pre-qualification.
4. To process, complete, and maintain records on transactions.
5. To provide warranty coverage on products and services.
6. To retain your selection for Text opt in/opt out to ensure customers who opted out are not sent any text messages.
7. To provide and communicate recall notifications to customers.
8. To schedule, manage and keep track of customer appointments.
9. To complete appraisals.
10.To maintain records of when customers decline a service or sale.
11. To respond to consumer inquiries, including requests for information, customer support online, Chat on the website, phone calls, and in-store inquiries.
12. To provide interest-based and targeted advertising.
13. To comply with our contractual obligations to our marketing partners and vendors.
14. To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
15. To improve user experience on our website and our affiliates’ websites.
16. To understand the demographics of our website visitors.
17. To detect security incidents.
18. To debug, identify, and repair errors that impair existing intended functionality of our website.
19. To protect against malicious or illegal activity and prosecute those responsible.
20. To verify and respond to consumer requests.
21. To prevent identity theft.
22. JOB APPLICANT PURPOSES:
To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with AutoNation, Inc. or an affiliated entity, we will use that Personal Information in connection with your candidacy for employment.
To comply with local, state, and federal law and regulations requiring employers to maintain certain records (such as immigration compliance records, travel records, personnel files, wage and hour records, payroll records, accident or safety records, and tax records).
To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.
To obtain and verify background checks and references.
To communicate with you regarding your candidacy for employment.
To evaluate and improve our recruiting methods and strategies
To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions.
To evaluate, assess, and manage AutoNation’s business relationship with vendors, service providers, and contractors that provide services to AutoNation related to recruiting or processing of data from or about job applicants.
23. INDEPENDENT CONTRACTOR PURPOSES:
To fulfill or meet the purpose for which you provided the information.
To comply with state and federal law and regulations requiring businesses to maintain certain records (such as accident or safety records, and tax records/1099 forms).
To engage the services of independent contractors and compensate them for services.
To evaluate, make, and communicate decisions regarding an independent contractor, including decisions to enter into, renew and/or terminate the contract.
To grant independent contractors access to our secure facilities, systems, networks, computers, and equipment, and maintain information on who accessed such facilities, systems, networks, computers, and equipment, and what they did therein or thereon.
To engage in lawful monitoring of independent contractor activities and communications when they are on AutoNation premises, or utilizing our internet and WiFi connections, computers, networks, devices, software applications or systems.
To implement, monitor, and manage electronic security measures on independent contractor devices that are used to access our networks and systems.
To engage in corporate transactions requiring review of independent contractor relationships, services, and contracts, such as for evaluating potential mergers and acquisitions.
To maintain commercial insurance policies and coverages.
To provide services to corporate customers who may request certain pieces of information about an independent contractor (such as name and phone number) to permit the independent contractor access or security clearance to their facility in advance of the independent contractor being dispatched to provide services at the customer’s facility.
To evaluate, assess, and manage our business relationship with vendors, service providers, and contractors that provide services to us.
To improve user experience on our computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.
To detect security incidents involving potentially unauthorized access to and/or disclosure of Personal Information or other confidential information, including proprietary or trade secret information and third-party information that AutoNation receives under conditions of confidentiality or subject to privacy rights.
To protect against malicious or illegal activity and prosecute those responsible.
To prevent identity theft.
To verify and respond to consumer requests under applicable consumer privacy laws.
8. Do We Sell Your Information?
We do NOT and will not sell or share your personal information in exchange for monetary consideration. However, we may sell or share some of your information to third parties for other valuable consideration, as noted in the tables above.
We may sell or share your personal information for the following business or commercial purposes:

1. To improve your experience on our website;
2. To send you advertisements that are tailored to your interests;
3. To generate leads for advertising and marketing;
4. To fulfill contractual obligations with OEMs and our Live Chat support vendor;
5. To receive additional leads and referrals with OEMs and to maintain relationships with referral sources, including OEMs;
6. To support joint-marketing efforts with OEMs and third parties that provide products and services of interest to our customers.
Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

9. Consent to Use of AI Technology When Calling Company
The Company’s phone system is supported by third party vendors that utilize AI technology. Our AI vendors may record and transcribe information and access the information from incoming calls in real-time and use the information for their own purposes, including to train their AI models. By calling the Company, you consent to the collection, processing, and analysis of any personal information provided. If you do not consent to such use and disclosure, please do NOT call the Company.

10. Notice of Right to Opt-Out of the Selling and Sharing of Your Information
Depending on the state where you reside, you may have the right to tell us NOT to sell or share your personal information. You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes “selling” or “sharing” as defined by specific state laws. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling or sharing of your information, meaning we will not disclose your information to third parties for any monetary or other valuable consideration, you can do any of the following:

Click HERE to be taken to an online opt-out submission form.
Visit our website at: www.AutoNation.com. Click on “Do Not Sell or Share My Personal Information” to be taken to an online submission form.
You can use a Global Privacy Controls (GPC) signal. AutoNation will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.
If you are unable to submit an opt-out through any of the above methods, please call our toll-free privacy line at (866) 619-2272 for assistance and a representative will assist in meeting your needs.
You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at (866) 619-2272 to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.
A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

11. Opt-Out Preference Signals
Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) or Universal Opt-Out Mechanism (UOOM) are user-enabled opt-out preference signals which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC and UOOM signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs or UOOMs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs or UOOMs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs and UOOMs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs or UOOMs.

12. Notice of Rights of California Residents to Limit the Use of Your Sensitive Personal Information
We use or disclose your sensitive personal information for purposes that give rise to a right to limit the use and disclosure of your sensitive personal information under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA).
As provided by the California Privacy Rights Act, you have the right to limit our use or disclosure of your sensitive personal information to uses that are necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those services or goods. You have the full and free right to limit our use or disclosure of your sensitive personal information as defined by the California Privacy Rights Act. You may exercise your right to limit without fear of discrimination for doing so. A request to limit need not be a verifiable request. However, we may deny a request to limit if we have a good faith, reasonable, and documented belief that a request to limit is fraudulent. If we deny your request to limit, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.
To limit the use or disclosure of your sensitive personal information, please see the instructions below for Submitting a Consumer Request.

13. U.S. Consumer Privacy Rights
Under the applicable U.S. Privacy Laws, depending on state of residence, Consumers may have the following rights, which can be exercised directly or, in certain cases, through an authorized agent:

Right to Know You may, depending on your state of residence, have the right to request, (1) the categories of personal information we have collected about you, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) as applicable, the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose, (7) a list of the specific third parties to whom we sell personal data, and (8) the reasons behind any profiling decisions made about you, the data used in making those decisions, and the actions you can take to secure a different decision in the future.
Right to Access You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Portability You may, depending on your state of residence, have the right, in certain circumstances, to receive a copy of the personal information you have provided to us in a structured, commonly used, machine-readable format that supports re-use, or to request the transfer of your personal information to another person.
Right to Confirm You may, depending on your state of residence, have the right to confirm if we are processing your Personal Information and to access your Personal Information, as just stated above.
Right to Delete You may, depending on your state of residence, have the right to request that we delete personal information that we collected from you, subject to certain exceptions.
Right to Correct You may, depending on your state of residence, have the right to request we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you.
Right to Opt-Out You may, depending on your state of residence, have the right to opt-out of certain uses or disclosures of your personal information, including opting out of the selling of your personal information or the sharing of such information for cross-context behavioral advertising purposes. To learn more about this right and how to exercise it, please refer to the detailed discussion in the section above.
14. Notice of Right to Opt-Out of Profiling, Automated Decision Making, and Targeted Advertising
Depending on your state of residence, you may have the right to opt out of targeted advertising and selling of your data. You may submit a request to exercise this right by submitting a request through one of the two options provided in the “Submitting a Consumer Request” section below.

We may create a profile regarding your interests and preferences for our products and services including your potential to purchase a product or service. For job applicants or independent contractors, we may create a profile regarding predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for recruiting and hiring assessments and decisions. Depending on your state of residence, you may have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.

15. Submitting a Consumer Request
You can submit any of the above types of consumer requests through either of the options below:

1. Submit an online request on our website by clicking HERE.
2. Call our privacy toll-free line at (866) 619-2272
How We Will Verify That It Is Really You Submitting The Request:
When you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will need to confirm your state of residence to determine which rights apply and then we will need to verify your identity.

We will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. This process may require us to request additional personal information from you, including, but not limited to, your first name, last name, email address, phone number, state/province of residence, and/or country. During verification, we will only request the minimum personal information necessary to correctly identify you for the purpose of fulfilling your request.

In certain circumstances, we may decline a request to exercise the rights described above, particularly where these rights are not available in your state, or when we are unable to verify your identity or locate your information in our systems. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with your request.

Designated Authorized Agent:
You may, depending on your state of residence, have the right to designate an authorized agent to submit one of the above requests on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

California Shine The Light:
The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email to [email protected]. Please mention that you are making a “California Shine the Light” inquiry.

Nevada Residents:
If you are a resident of the State of Nevada, Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To make such a request, please send an email to [email protected]. Please mention that you are making a request pursuant to Nevada law.

Gramm-Leach-Bliley Act Exemption
Portions of our services are subject to the Gramm-Leach-Bliley Act (GLBA). When we are extending credit, or providing financial advice or counseling, those activities are covered by the GLBA. Certain state consumer privacy laws, such as the CCPA, do not apply to personal information to the extent that we collect, process, sell, or disclose it subject to the GLBA. Therefore, certain rights under such laws may be limited to the extent such requests to exercise privacy rights relate to the collection, processing, selling, or disclosure of personal information in connection with financial activities covered by the GLBA.

16. Retention of Personal Information
We will retain each category of personal information in accordance with our established data retention policy and practice. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statute of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

17. Third Party Vendors
We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose.

18. Business transfers
In the event we sell or transfer a particular portion of our business assets, information of consumers, contractors, and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers contractors and applicants may be transferred as part of the acquisition.

19. Compliance with Law and Safety
We may disclose specific personal and/or Sensitive Personal Information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

20. Use of Cookies, Pixels, and Other Tracking Technologies
In certain instances we may use tracking pixels in our emails to understand whether messages are opened. Additionally, we may capture a device’s location to improve the relevance of our communications in order to make the content specific to the device’s location. You can opt out any time by unsubscribing from our emails.

Our website may store or retrieve information on your browser, mostly in the form of cookies. A cookie is a small piece of data (text file) that a website – when visited by a user – places on the user’s device to remember information about the user, such as the user’s language preference or login information.

This type of cookie is set by us and is referred to as a “first-party cookies.” Our website uses first-party cookies primarily to make the website work as you expect it to. For example, we use the information we collect through first-party cookies to allow you to navigate between pages efficiently, analyze how well our website is performing, and understand the content that you spent the most time reviewing. In some cases, we use first-party cookies to store information that we use for targeted advertising.

We also incorporate cookies and similar technologies, such as pixels, tags, and web beacons, from outside our website’s domain (“third-party cookies”). Third-party cookies gather information to enable our vendors to provide a range of services to us, including targeted advertising and measuring the success of our advertising campaigns.

Below is a detailed list of the categories of first- and third-party cookies we use on our website. You can prevent the collection of data by non-essential performance, functional, and marketing cookies by clicking on “Cookie Settings ” in our website footer and toggling off the related functionality.

How we use cookies
We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience, or to avoid you having to re-enter your preferences every time you use the website
Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website
Information on Some of the Cookies in Use on our Site
For information on some of the cookies we use on our site and apps, please review the policies from our some of our vendors:

Google Analytics
Meta/Facebook
StackAdapt
PulsePoint
Yahoo
SmartAdServer
Sharethrough
Magnite
Media.net
Lotame
Index Exchange
Microsoft
Amazon
TripleLift
Strictly Necessary Cookies
Strictly Necessary are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Non-Essential Cookies
Non-Essential cookies are not essential to the website functionality but serve some other unique purpose in three subcategories:

“Performance” cookies (sometimes referred to as static cookies) collect information about the user’s behavior on the website without collecting personal information, for example:
Pages the user visits.
Ads the user views.
Ads or site features that the user clicks.
“Functional” cookies (sometimes called preference cookies) track and remember the user’s preferences and past choices on the website to provide a personalized user experience. For example, functional cookies can collect:
Usernames
Passwords
Regions
“Targeting” cookies (sometimes called tracking or advertising cookies) can track:
Content the user views
Links the user follows
The user’s browser and device information and IP address
Please note: Organizations can use marketing cookies to track and influence users by building user profiles or displaying advertisements.

Cookie Management
You can control and manage cookies associated with your browser. If you are interested in controlling and managing cookies from your browser including any set by our Website, please refer to  http://www.allaboutcookies.org/manage-cookies/index.html  for information on different ways to configure your browser’s cookie settings.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three third party programs that clean out tracking cookies.

http://www.lavasoftusa.com/products/ad-aware_se_personal.php
http://www.spybot.info/en/download/index.html
http://www.webroot.com/consumer/products/spysweeper/
You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

Safari
Opera
Internet Explorer
Google Chrome
Mozilla
Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals (with the exception of Global Privacy Controls as explained above in the section of this policy on “Opt-Out Preference Signals”).

You can adjust your advertising preferences on mobile devices through your device settings. Below you can find some guidance based on your type of mobile device:

Apple
Android
DAA and NAI
Many advertising companies that collect information for interest-based advertising are members of the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI), both of which maintain self-regulatory programs along with websites where people can opt out of interest-based advertising from their members. To opt-out of website interest-based advertising provided by each organization’s respective participating companies, visit the DAA’s opt-out portal available at  https://optout.aboutads.info/, or visit the NAI’s opt-out portal available at  https://optout.networkadvertising.org/?c=1.

To opt-out of data collection for interest-based advertising across mobile applications by participating companies, download the DAA’s AppChoices mobile application opt-out offering found here: https://youradchoices.com/appchoices.
Non-Participant Opt-Out Options
Some of our vendors do not participate in the DAA or NAI self-regulatory programs for online behavioral advertising or have developed their own processes for allowing consumers to opt-out: https://branch.app.link/optout
Some devices and apps do not have access to web-based browser cookie opt-outs. To learn more about the advertising opt-outs provided by your mobile device’s operating system (like iOS and Android) or the device manufacture, click  here.
21. External Links
Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

22. Passwords
The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

23. Children Under the Age of 16
We do not knowingly sell or share the personal information of consumers under 16 years of age.

24. How We Protect the Information that We Collect
The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.
We use internal encryption on all data stores that house voluntarily captured data.
25. International Visitors
We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.

26. Consent to Terms and Conditions
By using this website, you consent to all terms and conditions expressed in this Privacy Policy.

27. Changes to Our Privacy Policy
As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

28. Consumers With Disabilities
This policy is in a form that is accessible to consumers with disabilities.

29. Questions About the Policy
This website is owned and operated by AutoNation. If you have any questions about this privacy policy, please contact us at [email protected] or call (866) 619-CCPA (2272).

**This policy was last updated January 14, 2026.